This website is operated by Fiat Professional UK, a trading style of Fiat Chrysler Automobiles UK Ltd. For more information about us and how you can contact us please see the Contact Us section. The financial services available from the Finance section of the website are provided by Fiat Financial Services, a trading style of FCA Automotive Services UK Ltd. The contract hire services available from the Finance section of the website are provided by Fiat Contract Hire, a trading style of FCA Fleet Services UK Ltd.
FCA Italy SpA is the Italian parent company of the Fiat companies operating in the UK. FCA Italy SpA is a company within the Fiat Chrysler Automobiles N.V. group of companies and any references to the "Fiat Group" in this policy are references to Fiat Chrysler Automobiles N.V. and its subsidiary companies.
We will always respect your privacy and any personal information that you give us. We will always endeavour to comply with the Data Protection Act 1998 and any associated legal regulations concerning data protection.
When you visit this website, your personal data is only stored if submitted by you when requesting information or using any service available on the site, for example where you might request a test drive or register your details in the 'My Garage' section or request an insurance quote from Fiat Consumer Services.
Use of your information
This policy describes how we and other
companies in the Fiat Group (collectively referred to as "we")
intend to use your personal information. If this differs for any
reason, such as in the case of data relating to children, we will
make this clear at the time of data collection.
If you make a
specific request for us to contact you, such as requesting a
brochure, we will use the personal information you provide to fulfil
your enquiry. We may disclose your information to Fiat Professional
Appointed companies and agents for this purpose. Where you request a
service provided independently by our franchised dealers or by other
Fiat Professional Appointed companies (for example, a test drive or a
quote from Fiat Insurance), we may share your information with them
to fulfil this request. At any page on this web site where you have
the opportunity to submit your personal information, you will be
given the opportunity to object to us, our franchised dealers and
other Fiat Professional Appointed Companies making further use of
your data. You will also be given the opportunity to specify whether
we, our franchised dealers and other Fiat Professional Appointed
Companies can communicate with you by e-mail, SMS and/or fax.
you do not object to us making further use of your data we, our
franchised dealers or other Fiat professional Appointed Companies may
keep your data for a reasonable period and use the data given for our
own internal research purposes or to contact you in the future to let
you know about Fiat Professional's other products and services (such
as motor insurance or financial products) or special offers that
might be of interest to you or to ask you what you think of us in
order to improve our customer service.
We will only contact
you by e-mail, telephone or post if you have consented to our doing
so. We may notify you on the relevant page of our website that by
submitting your details to us, you are giving your consent to
receiving marketing messages from us and from our franchised dealers.
We will however, always give you the opportunity to object to
receiving marketing messages. Your personal information may be
passed to and processed by FCA Italy SpA or Fiat Group companies,
Fiat Professional's franchised dealers and other agents who act under
our direction. We may also share your information with our franchised
dealers for use in connection with their business as Fiat
Professional franchised dealers. You may hear separately from our
franchised dealers about our ranges of Fiat Professional vehicles or
from our agents and representatives about related motoring products
and services, such as motor insurance or financial products.Fiat
Professional will not pass your details to unrelated third party
organisations except where we are legally obliged to do so (for
example in relation to vehicle safety issues or financial regulation)
or in order to prevent and detect fraud.
To help us to make
credit decisions about you, to prevent fraud, to check your identity
and to prevent money laundering, we may search the files of credit
reference agencies who will record any credit searches on your file.
We may also disclose details of how you conduct your account to such
agencies. The information will be used by other credit grantors for
making credit decisions about you and the people with whom you are
financially associated, for fraud prevention, money laundering
prevention and occasionally for tracing debtors.
By submitting your information to Fiat
Professional, you consent to the use of that information as set out
changes on this page, and may place notices on other pages of the
website, so that you may be aware of the information we collect and
how we use it at all times. Continued use of the service will signify
that you agree to any such changes.
If you give us information
about another person, you confirm that the other person has appointed
you to act on his/her behalf and has agreed that you can give consent
on his/her behalf to the processing of his/her personal data in
accordance with this policy.
Forward to a friend
If you use the 'forward to a friend' facility, Fiat Professional UK will pass your name and email address to the friend you are forwarding the information to.
Right to object
You have the right to correct any inaccuracies
in the personal data we hold about you, or to change your mind about
the usage rights you have given us. Write to us at Fiat Professional
UK, 240 Bath Road, Slough, Berkshire, SL1 4DX United Kingdom. You
also have the right to ask us for a copy of the information about
you, which we hold on our systems. We may charge you a small fee for
the provision of this information to cover administration costs.
Updating your details
If any of the information that you have
provided to us changes, for example if you change your e-mail
address, name or payment details or if you wish to cancel your
registration, please let us know the correct details by sending an
e-mail to firstname.lastname@example.org or
by writing to us at Fiat Professional UK, 240 Bath Road, Slough,
Berkshire, SL1 4DX United Kingdom.
Children We may occasionally create on-line games, which
children may play. Parents should supervise their children's online
activities and consider using parental control tools available from
online services and software manufacturers that help provide a
Child-friendly online environment. These tools can also prevent
children from disclosing online their name, address, and other
personal information without parental permission.
Security Fiat Professional strictly protects the
security of your personal information and your choices for its
intended use. We use current industry standard technology to maintain
the confidentiality and accuracy of the information you provide to
us. To protect your personal information, we use "secure
servers" with industry standard SSL 128 bit key encryption.
However, the internet is not a secure medium so we cannot guarantee
that any information you submit to us will be free from unauthorised
third party intrusion.
A cookie is a small amount of data, often
including a unique identifier that is sent to your computer or mobile
phone browser from a website and is stored on the hard drive of your
computer. Websites can send cookies to your browser if your
preferences allow it, but to protect your privacy, a website can only
access cookies that it has already sent to you. Many websites do this
whenever a user visits, in order to track levels of online
traffic.On the fiatprofessional.co.uk website, cookies record
your preferences to allow us to tailor the website to your needs.
Users can set their devices to accept all cookies, to notify them
when a cookie is received, or to not receive any cookies at all. The
latter means that some features cannot be provided you may not be
able to enjoy the full website experience.When you visit a
Fiat Professional website, the pages you see are downloaded to your
device along with a cookie. Many websites do this to understand
whether the device (and therefore probably its user) has visited the
website before. This is done by checking to see it can find the
cookie left there on the previous visit.Each internet browser
works differently, so check the "Help" menu to find out how
to change your cookie preferences.Information gathered by
cookies helps us to analyse our website visitors and provide you with
a better user experience.
In addition, Fiat Professional uses an
independent research company, Psyma. They gather user feedback via an
online survey including cookies, which is embedded on our website. We
use this type of information to help improve the services we provide
to our users.In some areas of the website we may embed photos
and video content from websites such as YouTube and Flickr. Therefore
when you visit a page with content embedded, you may be presented
with cookies from these websites. Fiat Professional does not
control the distribution of these cookies. You will need to
check the relevant third party website for more information.A
list of the main cookies that Fiat Professional UK websites set (and
what each is used for) together with ways to minimise the number of
cookies you receive, can be found in the Cookies section.
To make sure we follow your instructions
correctly and to improve our service to you through training of our
staff, we may monitor or record telephone calls between us.Last
updated: [8 April 2015].